The product can be returned within 14 calendar days from the date of receipt. Only new products that have no signs of use and have not been in operation can be returned, provided that: its presentation is preserved; there are no signs of use and dirt; all tags are preserved; individual packaging is preserved. Products that were made to order cannot be exchanged/returned.
The buyer pays the costs of transporting the goods. In addition, the buyer pays the necessary fees for making bank transfers. In order to speed up the exchange/return process, we recommend that you write us the declaration number after sending the parcel. We transfer funds within 5 business days from the moment of receiving the parcel from the buyer.

*We strive to sell only high-quality items. To this end, we conduct several quality checks before shipping the product. If you receive a damaged or defective item, please notify us by email at shevchenkodesign16@gmail.com within 24 hours of receiving your order to be eligible for a return and refund.