To return your product, you should mail your product to: Sherbanyuka 79, Chernivtsi, 58029 Ukraine

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over 75 EURO, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

For any questions send us e-mail to:

Our policy lasts 14 days. If 14 days have gone by since your purchase delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards
Leather accessories
Jewelry and pearl accessories
Samples

To complete your return, we require a receipt or proof of purchase.